Shipping and payment

COSTS AND METHODS OF DELIVERY (for individual orders placed by via the online store)

SHIPPING OPTIONS

ADVANCE PAYMENT (PLN)

PAYMENT ON DELIVERY (PLN)

APPROXIMATE DELIVERY TIME

Courier - DPD/UPS

19.00

24.00

2-3 working days after the payment has been credited to our account.

Courier delivery outside Poland

from 76.00

-

4-6 working days after the payment has been credited to our account. The delivery time varies depending on the destination country

 

Important info about the dispatch!

Order processing begins once the payment is credited to our account (except for the “Collect on Delivery” option). 

 

BANK ACCOUNT FOR TRANSFERS:

Bank account for transfers MBANK
Karmello Rafał Dobrzański
57 1140 1049 0000 2262 4000 1039

PAYU ONLINE PAYMENT SERVICE:


The payment service is operated by PayU S.A. ul. Marcelińska 90 60-324 Poznań NIP 7792308495, REGON 300523444.

 

 

Płatności online PayU

ADDITIONAL INFO

  • We don’t send orders with the option of delivery on a specific date and time. However, the vast majority of shipments sent by DPD delivery service is delivered the next day at the address provided.

  • The courier isn’t obliged to contact you by telephone before attempting delivery - so it’s very important that a person authorised to receive your parcel is present at the delivery address you have provided.

  • Courier delivery outside Poland (ONLY SELECTED COUNTRIES IN EUROPE): Austria, Belgium, Czech Republic, Denmark, France, Greece, the Netherlands, Ireland, Lithuania, Latvia, Germany, Slovakia, Sweden, Hungary).

  • You can’t make changes to your order once you have placed it and paid for it.

PACKAGE PROTECTION:

Since 2010 we have been constantly improving not only our offer and quality of products, but also the form of their delivery. We are fully responsible for the delivery of our products in an intact condition. That is why, all the dispatched products are carefully packed and protected from damage.
On hot days, we add a special coolant to prevent the chocolates from melting, and keep the optimum temperature inside the packaging.

Please, read also our terms and conditions.