1-2 working days after the dispatch from the shop, 3-4 working days after the payment
Courier delivery outside Poland
2-5 working days depending on the country
Important info about the dispatch!
We dispatch orders from Monday to Thursday. We don't ship orders on Fridays for Monday delivery due to a too long transit period, which could have an adverse effect on the condition of the products. Order processing begins once the payment is credited to our account (no applicable to “Collect on Delivery”)
BANK ACCOUNT FOR TRANSFERS:
Bank account for transfers
Karmello Rafał Dobrzański
20 1910 1048 2518 9902 9915 0018
PAYU ONLINE PAYMENTS:
The payment system is operated by PayU S.A. ul. Marcelińska 90 60-324 Poznań NIP 7792308495, REGON 300523444.
We do not send orders with the option of delivery on a specific date and time. However, the vast majority of shipments sent via UPS is delivered the next day to the provided address.
Courier delivery outside Poland (ONLY SELECTED COUNTRIES IN EUROPE): Austria, Belgium, Czech Republic, Denmark, France, the Netherlands, Ireland, Lithuania, Latvia, Germany, Slovakia, Sweden, United Kingdom - (excluding Jersey Island).
Since 2010 we have been constantly improving not only our offer and quality of products, but also the form of their delivery. We are fully responsible for the shipment of our products in an intact condition. That is why, all the dispatched products are carefully packed and protected from damage.
On hot days, we add a special coolant to prevent chocolates from melting and to keep the optimum temperature inside the packaging.